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FAQ

    FAQ
Why register a Myvapor account?
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A registered Myvapor account allows you to:
1)Place order on independent website, check and track your order status;
2)Be notified of coupons, gifts, games and multifarious activities;
3)Write reviews and comments, and rate other reviews;
4)Participate in community forums.

How to register a Myvapor account?
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On the top left of our website you may find Log in and Country chosen option, if you want to register an account you may choose country first and it will lead you to the corresponding country sub-site, you may register an account on that web page.

What if i forgot my password?
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If you forgot your password, just click the button Forgot Your Password when logging in. You just need to enter your email address then we will send you a password reset email, so you can click the link to reset your password.
Please make sure that you didn’t block our email and please pay attention to your spam folder that our email wasn’t misjudge as spam.

Can I change my email address, and user name?
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Sure, your email address and personal information can be changed at MY ACCOUNT after you logging in.

How can I subscribe Myvapor newsletter?
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At the bottom of our website you may find the newsletter sector, next to the text Sign up for Myvapor newsletter, there’s a blank box, you just need to type your email address in the box so that you will subscribe our newsletter and you won’t miss our new coming products, coupons, and online or offline activities.

How can I place an order?
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Please note that you cannot place an order on https://www.myvapor.com/, if you want to order products, you may click the product link and it will lead you to our sub-site of separate countries or areas, on that website you can shop freely. Wish you a happy shopping experience.

Why doesn’t your site work with my browser?
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Ordering from our site requires the use of an SSL-compliant browser. We recommend using the latest version of Google Chrome, Microsoft Edge (preceded by Internet Explorer), Apple Safari or Mozilla Firefox. If you’re using early versions of the browsers listed, we can’t guarantee that all our site features will work correctly. You’ll need to turn on cookies in your browser preferences too.

How do I turn on cookies in my browser?
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To turn on cookies and visit our site, follow the steps provided by your browser:
· Google Chrome
· Microsoft Edge (preceded by Internet Explorer)
· Mozilla Firefox
· Apple Safari
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to recognize you as a signed-up user to allow you access to your account information.